Turn WhatsApp bug reports into Jira issues
Capture the bug while the conversation is fresh. Notis turns the report into a Jira issue your team can act on.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Bug details get buried in WhatsApp threads, then have to be reconstructed when someone finally opens Jira.
- Keep reported bugs out of chat history.
- Preserve reproduction details the sender actually provided.
- Give the team one place to triage the report.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to create a Jira bug from the incoming WhatsApp report, keeping its impact and reproduction details and marking missing details as unknown.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real bug report sent to the Notis webhook.
Questions about this workflow
Will Notis invent reproduction steps?
No. It can organize details from the message and should mark details that were not provided as unknown.
Does this require a 2chat trigger event?
No. This workflow starts from Notis's webhook trigger, which accepts an HTTP request containing the chat report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Jira. A trigger fires from one place; an action lands in another.
2chat triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
2chat and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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