Keep WhatsApp risks visible in Jira
Catch concrete risks in recent conversations and give the ones that need action a place in Jira.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Warnings about blockers or customer impact can remain in chat without an owner or a durable record.
- Capture actionable risks from recent conversations.
- Preserve what was said and why it matters.
- Avoid turning vague concerns into unsupported facts.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for risk review.
- 3Tell Notis to review recent 2chat conversations and create a Jira issue for each concrete risk that needs action, including its stated impact and uncertainty where details are missing.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real review period containing a known risk report.
Questions about this workflow
What counts as a concrete risk?
Describe the types of delivery, operational, or customer risks your team wants to track in the instruction.
Will it invent likelihood or severity?
No. Ask Notis to use only stated evidence and flag likelihood or severity as unknown when the conversation does not provide it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Jira. A trigger fires from one place; an action lands in another.
2chat triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
2chat and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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