Keep 21risk compliance actions moving with WhatsApp reminders
Get open compliance actions back on your radar with a short weekly message that says what needs attention and when it is due.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Open compliance actions can disappear beneath daily work, leaving founders to remember every owner and deadline themselves.
- Surface open actions on a predictable schedule.
- Give each reminder useful context from the 21risk action.
- Reduce manual follow-up and deadline checking.
Setup
Build it in a few focused steps.
- 1Connect 21risk and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, then choose a name and describe the reminder outcome in one instruction.
- 3Pick a recurring schedule and choose where run reports should go.
- 4Test with one real open 21risk action and review the WhatsApp message.
Questions about this workflow
What information can the reminder include?
Ask Notis to summarize the open action and include available owner and due date details from 21risk. If a detail is missing, the message should say so rather than guess.
Can this message reach an owner who has not messaged the business first?
The Send message action is limited to recipients who have texted first. Use an approved WhatsApp template when messaging outside the 24-hour window.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Whatsapp. A trigger fires from one place; an action lands in another.
21risk triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
21risk and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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