Give unowned remediation work a next owner
Find Jira remediation issues without an assignee and route them using ownership guidance supplied to Notis.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
Unassigned work can linger because no one knows who should pick it up next.
- Make unowned work easier to spot
- Apply clear ownership guidance during triage
- Reduce manual assignment passes
Setup
Build it in a few focused steps.
- 1Connect 21risk and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to find unassigned remediation issues and assign them using the owner guidance you supply.
- 4Choose a recurring schedule trigger and select where run reports should go.
- 5Test with one real unassigned issue and confirm the assignee.
Questions about this workflow
Where does the owner guidance come from?
Provide the routing rules or owner details in the automation instruction or run input; Jira search results may not contain them.
Can Jira resolve an assignee by name or email?
Yes. The Assign Issue action supports email or name lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Jira. A trigger fires from one place; an action lands in another.
21risk triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
21risk and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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