Bring risk escalations to Jira stakeholders
When a finding needs attention, send a focused notification tied to its Jira issue and include the escalation context provided.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
Time-sensitive risk updates can get lost among routine messages when they are not tied to the tracked issue.
- Bring urgent context to the people following the issue
- Keep notifications tied to tracked work
- Reduce manual escalation messages
Setup
Build it in a few focused steps.
- 1Connect 21risk and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to send a customized notification for the Jira issue referenced in each escalation request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real escalation request and review the notification.
Questions about this workflow
What should the request include?
Include the Jira issue reference and the message context you want conveyed.
Does this change the issue's status?
No. It sends a notification. Use a Jira transition workflow when the status should change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Jira. A trigger fires from one place; an action lands in another.
21risk triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
21risk and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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