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Carry 21risk action ownership into Jira

Keep ownership attached as work moves from a 21risk action into Jira. Notis can assign the issue using the supplied person details.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

A follow-up without a clear owner can become another item everyone assumes someone else will handle.

  • Carry a named owner into Jira
  • Reduce manual assignment after reviews
  • Make responsibility visible alongside the work

Setup

Build it in a few focused steps.

  • 1Connect 21risk and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to assign the related Jira issue using the owner details included with each submitted action.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real action that includes owner details.

Questions about this workflow

What if the submitted owner cannot be resolved?

Jira supports assignee lookup by email or name. Include usable owner details in the webhook request and review the run report if assignment cannot be completed.

Does this create an issue too?

This workflow assigns an existing Jira issue. Use a separate issue-creation workflow when the issue does not exist yet.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 21risk to Jira. A trigger fires from one place; an action lands in another.

21risk triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

21risk and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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