Find processing tickets that have gone quiet
Bring quiet tickets back into view with a recurring search for unresolved processing work that has not moved recently.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Search Issues Using JQL (GET)
Searches for jira issues using jql with pagination and field selection.
Why this helps
Processing follow-ups can disappear from view when tickets sit untouched among newer work.
- Spot unresolved work that may need a nudge.
- Reduce manual board scanning.
- Get a short, repeatable follow-up list.
Setup
Build it in a few focused steps.
- 1Connect 0CodeKit and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis to search Jira for unresolved processing tickets with no recent update and summarize the results for follow-up.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real run and confirm the search scope matches your Jira process.
Questions about this workflow
What counts as stale?
State the age threshold and the Jira issue criteria you want Notis to use in your instruction.
Does it make changes to tickets?
This workflow searches Jira and reports the results. It does not update or assign the issues.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Jira. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
0CodeKit and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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