Connect Zendesk to Aryn
When something happens in Zendesk, Notis takes the next step in Aryn. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Aryn
Plan a document investigation for every new Zendesk ticket
Generate an Aryn query plan that outlines how to investigate documents relevant to a newly created Zendesk ticket.
Check Aryn docset context for new support tickets
Retrieve metadata for a chosen Aryn docset when a new Zendesk ticket arrives so agents can understand available document coverage.
Retrieve a reference document for a new Zendesk ticket
Fetch a specific Aryn document by docset and document id when a new ticket needs a known reference file.
Fetch document content for a new Zendesk ticket
Retrieve the binary content of a specified Aryn document when a support ticket requires the original file.
Create an Aryn docset for each new Zendesk user
Allocate a dedicated Aryn docset when a new Zendesk user is created so future documents can be organized for that customer.
Provision a second Aryn docset for new Zendesk users
Create an additional Aryn docset for a distinct customer workflow, such as onboarding records or compliance files, when a user is created.
Check Aryn tasks when a Zendesk ticket arrives
List outstanding Aryn asynchronous tasks when a new Zendesk ticket is created so teams can see pending document work before responding.
Inspect docset coverage for a new Zendesk user
Retrieve Aryn metadata for a customer docset when a new Zendesk user is created, helping teams understand existing document coverage.
Plan an evidence review for a Zendesk ticket
Generate an Aryn plan for reviewing document evidence related to a newly created ticket, with the reasoning steps visible before execution.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Aryn. A trigger fires from one place; an action lands in another.
Zendesk triggers
Aryn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create DocSet
Tool to create a new docset. use when you need to allocate a storage container before adding documents.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create DocSet
Tool to create a new docset. use when you need to allocate a storage container before adding documents.
New User Created
Triggered when a new user is created in Zendesk.
Delete DocSet
Tool to delete a docset and all its documents. use after confirming the docset id, when you need to permanently remove a docset and its contents.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Generate plan
Tool to generate a query plan without executing it. use when you need to review the logical plan before running your query (e.g., "generate a plan for revenue breakdown by region").
Get DocSet Metadata
Tool to retrieve metadata for a specific docset. use when you have the docset id and optionally need usage statistics.
Get Document by ID
Tool to retrieve a document by id. use after both docset and document ids are available.
Get Document Binary
Tool to retrieve the binary content of a document by docset id and document id.
List Async Tasks
Tool to list all outstanding asynchronous tasks for the account. use when you need to check pending or running tasks.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Aryn
Connect any two apps with Notis in the middle.
Zendesk and Aryn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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