Connect Zendesk to Apilio
When something happens in Zendesk, Notis takes the next step in Apilio. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Apilio
Snapshot Apilio booleans when a Zendesk user is created
Fetch every Apilio boolean variable and give your team a state snapshot alongside the new Zendesk user event.
Review Apilio conditions for every new Zendesk user
List available Apilio conditions when a Zendesk user appears, then have Notis explain which checks may matter.
List Apilio logicblocks after a Zendesk user signup
Retrieve Apilio logicblocks when a Zendesk user is created and summarize possible automation paths for the team.
Check Apilio numeric variables for a new Zendesk user
Fetch Apilio numeric variables and summarize their current values whenever Zendesk creates a user.
Add Apilio string context to new Zendesk users
Retrieve Apilio string variables when a Zendesk user is created and summarize useful text context for follow-up.
Triage new Zendesk tickets with Apilio booleans
Fetch Apilio boolean states when a ticket is created and summarize the operational context for triage.
Match new Zendesk tickets to Apilio conditions
List Apilio conditions for each new ticket and have Notis highlight checks that may guide investigation.
Find Apilio logicblocks for new Zendesk tickets
Retrieve available Apilio logicblocks and summarize possible automation paths for each new Zendesk ticket.
Add Apilio numeric readings to ticket triage
Fetch current Apilio numeric variables when a ticket is created and summarize values that may explain the issue.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apilio. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apilio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Boolean Variables
Tool to fetch all boolean variables. use when you need the full list of boolean variables and their current states.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Conditions
Tool to fetch all evaluatable conditions. use when you need to list available conditions.
New User Created
Triggered when a new user is created in Zendesk.
Get Logicblocks
Tool to fetch all logicblocks of a user. use after authenticating with apilio api when you need to list available logicblocks.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Numeric Variables
Tool to fetch all numeric variables. use after authenticating the apilio api.
Get String Variables
Tool to fetch all string variables. use after authenticating the apilio api.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Apilio
Connect any two apps with Notis in the middle.
Zendesk and Apilio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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