Check Apilio numeric baselines for new users
Pair new-user context with current numeric values such as counters, thresholds, or readings already stored in Apilio.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Numeric Variables
Tool to fetch all numeric variables. use after authenticating the apilio api.
Why this helps
Numeric context is easy to miss when it lives outside the support workflow.
- Expose current numeric context
- Improve support triage
- Create consistent event reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apilio in the Notis portal.
- 2Create an automation for numeric context.
- 3Tell Notis to fetch all Apilio numeric variables and summarize values relevant to the new Zendesk user.
- 4Pick New User Created as the trigger.
- 5Choose where reports go and test with one real event.
Questions about this workflow
Can the workflow compare against a historical baseline?
Only if you provide that baseline or another connected source. Action 853 returns current numeric variables.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apilio. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apilio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Conditions
Tool to fetch all evaluatable conditions. use when you need to list available conditions.
New User Created
Triggered when a new user is created in Zendesk.
Get Logicblocks
Tool to fetch all logicblocks of a user. use after authenticating with apilio api when you need to list available logicblocks.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Numeric Variables
Tool to fetch all numeric variables. use after authenticating the apilio api.
Get String Variables
Tool to fetch all string variables. use after authenticating the apilio api.
Connect any two apps with Notis in the middle.
Zendesk and Apilio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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