Cancel Appointo bookings from a Slack reaction
Make approved cancellations a one-reaction workflow.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Why this helps
Cancellation instructions sit in threads and require manual follow through.
- Captures explicit approval
- Reduces missed cancellation tasks
- Keeps an audit friendly report
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Appointo once in Notis.
- 2Create an automation that verifies the referenced booking before cancelling it.
- 3Pick the Slack Message Reaction Added trigger and define the agreed reaction in your instruction.
- 4Choose a report channel and test with one approved cancellation message.
Questions about this workflow
Does every reaction cancel a booking?
No. Instruct Notis to act only on the specific reaction and authorized context you define.
Can it cancel selected attendees?
Yes, Appointo supports cancelling an entire booking or selected customers when the details are verified.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Appointo. A trigger fires from one place; an action lands in another.
Slackbot triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Slackbot and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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