Create a HubSpot email record when a Jira issue is resolved
The fix is the easy part. Remembering to tell the customer is where things fall apart. Notis catches resolved issues in Jira and creates a follow-up email record in HubSpot, so closing the loop is baked into your process instead of relying on memory.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Create a batch of emails
Creates multiple email objects for record-keeping (does not send emails) within hubspot crm in a single batch, allowing properties and associations to other crm objects to be set for each email.
Why this helps
Issues get fixed but the person who reported them never hears back, quietly eroding trust.
- Follow-up after a fix stops depending on memory
- Customers feel heard because they hear back
- Support closes loops without a mental checklist
- Trust builds instead of quietly leaking away
Setup
Build it in a few focused steps.
- 1Connect Jira and HubSpot to Notis once in the portal.
- 2Grab your portal link from Notis and start a New Automation.
- 3Describe it plainly: when a Jira issue is resolved, create a follow-up email record in HubSpot.
- 4Pick the Updated Issue trigger and choose the channel for run reports.
- 5Resolve a test issue and confirm the email record appears in HubSpot.
Questions about this workflow
Does this send an email to the customer?
It creates the email record in HubSpot for record-keeping and follow-up. You stay in control of what actually gets sent.
How does Notis know an issue is resolved?
You describe the state in plain language and Notis interprets the update. The trigger fires on field changes like status.
Can it handle several resolved issues at once?
Yes. Notis can batch the email records when multiple issues close together.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Hubspot. A trigger fires from one place; an action lands in another.
Jira triggers
Hubspot actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
New Project
Triggered when a new project is added in Jira
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Not just Jira and Hubspot. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Hubspot.