Process unsubscribe requests from Jira comments
Make a clear unsubscribe request in a Jira comment easier to act on and track.
Trigger
Comment Created
Action
Unsubscribe Contact
Unsubscribes a contact from a mailing list while keeping their record.
Why this helps
A request buried in an issue discussion can be missed while the person waits for their email preferences to change.
- Reduce the chance that an unsubscribe request is overlooked.
- Use Jira comments as the request record.
- Report requests that lack a clear email address or list context.
Setup
Build it in a few focused steps.
- 1Connect Jira and EmailOctopus once in the Notis portal.
- 2Create an automation that identifies explicit unsubscribe requests and the affected email address.
- 3Pick the Jira Comment Created trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real comment that clearly identifies an unsubscribe request.
Questions about this workflow
Will any comment containing the word unsubscribe trigger the action?
Instruct Notis to act only when the comment is an explicit request and identifies the contact. Ambiguous comments should be reported for review.
Can this remove the contact permanently?
No. This workflow uses Unsubscribe Contact, which unsubscribes the address from a list.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Emailoctopus. A trigger fires from one place; an action lands in another.
Jira triggers
Emailoctopus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Add a new contact to a mailing list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Create a mailing list to organize email contacts.
Comment Created
Create Field
Creates a custom field on a mailing list.
Comment Deleted
Delete Contact
Permanently delete a contact and its list data; this cannot be undone.
Comment Updated
Delete List
Delete a mailing list and all its contacts permanently; this cannot be undone.
Issue Created
Create Tag
Creates a tag on a mailing list for contact organization.
Issue Deleted
Get All Lists
Retrieve all mailing lists in the account.
Issue Updated
Get Recent Campaigns
Retrieves recent campaigns from your EmailOctopus account.
Connect any two apps with Notis in the middle.
Jira and Emailoctopus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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