Update booking buffers from an approved service policy
Keep appointment spacing in step with documented service requirements without hunting through a booking to change the buffers by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Booking Buffers
Update the buffer times for an existing booking.
Why this helps
A new service policy can change the time needed around an appointment, but the booking buffer may remain outdated.
- Use buffer durations supplied in an approved request.
- Apply the change to the specified existing booking.
- Get a run report confirming the update attempt.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to update the specified booking's buffer times using the confirmed durations in the request.
- 4Pick the webhook trigger and arrange for the relevant ActiveMerge workflow or connected backend to send its HTTP request to Notis after approval.
- 5Choose a report channel, then test with one real booking and confirmed buffer change.
Questions about this workflow
Can this set buffers for every appointment?
The action updates buffer times for an existing booking. Use a request that identifies the intended booking and confirmed durations.
Will it decide what buffer duration is appropriate?
No. The approved policy or request must provide the intended durations.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Appointo. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Cancel a booking or remove selected attendees from it.
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When this happens · Trigger
Do this · Action
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