Reschedule bookings from approved change requests
Carry a confirmed schedule change from the document process into Appointo without re-reading the request and re-entering the change.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reschedule Booking
Move an existing booking to a new time slot.
Why this helps
Reschedule requests can get lost between document review and booking updates, leaving customers with outdated appointment times.
- Use the booking reference and new time supplied in the request.
- Reschedule only when the new time is confirmed available.
- Keep the change connected to its approval handoff.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to reschedule the identified booking only to the confirmed available time in the approved request.
- 4Pick the webhook trigger and arrange for the relevant ActiveMerge workflow or connected backend to send its HTTP request to Notis after approval.
- 5Choose a report channel, then test with one real approved change and confirmed available time.
Questions about this workflow
Does the workflow find a new available time?
No. The request should include a new time already confirmed available. Availability can be checked separately before rescheduling.
Can it reschedule without an identified booking?
The request needs to identify the existing booking and the intended new time.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Appointo. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Verify that an API token is valid before making other calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Cancel a booking or remove selected attendees from it.
Create Booking
Create a new customer booking.
Get Appointment Availability
Find available time slots for an appointment within a date range.
List Appointments
Retrieve a list of appointments.
List Bookings
Retrieve a list of bookings.
List Products
Retrieve the available products.
List Subscription Contracts
Retrieve a list of subscription contracts.
Connect any two apps with Notis in the middle.
ActiveMerge and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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