Connect Zendesk to DeepSeek
When something happens in Zendesk, Notis takes the next step in DeepSeek. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to DeepSeek
Draft a Zendesk ticket reply with DeepSeek
Turn each new Zendesk ticket into a clear, ready-to-review first response.
Summarize new Zendesk tickets for fast triage
Generate a concise issue summary, urgency read, and suggested next step for each new ticket.
Recommend priority for new Zendesk tickets
Ask DeepSeek to assess the supplied ticket details and recommend a practical priority level.
Find knowledge for new Zendesk tickets
Use DeepSeek to identify relevant answer themes and knowledge gaps from each new ticket.
Check the tone of Zendesk reply drafts
Have DeepSeek review a proposed response for clarity, empathy, and alignment with your support voice.
Create a reproduction plan from a Zendesk ticket
Turn a bug report into a concise reproduction checklist using the details supplied in the ticket.
Classify new Zendesk tickets by request theme
Use DeepSeek to group incoming tickets into themes such as bug, feature request, billing, or how-to.
Create a follow-up plan for new Zendesk tickets
Generate next actions, owner questions, and a suggested follow-up window from each new ticket.
Detect customer sentiment in new Zendesk tickets
Ask DeepSeek to summarize the customer's emotional tone and recommend a respectful response posture.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to DeepSeek. A trigger fires from one place; an action lands in another.
Zendesk triggers
DeepSeek actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Anthropic Message
Tool to create a model response using DeepSeek's Anthropic-compatible API format with support for system prompts, tool calling, streaming, and thinking mode. Use when you need to generate chat completions using the Anthropic Messages API format. Requires base_url='https://api.deepseek.com/anthropic' or metadata base_url ending with '/anthropic'. Supports extended thinking, function calling with tools, and streaming responses. Note: Images and documents are not supported in content blocks.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Chat Completion
Tool to create a chat completion using DeepSeek models (deepseek-chat or deepseek-reasoner). Use when you need to generate AI responses to chat conversations. Supports streaming, tool/function calling, and various parameters to control generation behavior (temperature, max_tokens, etc.).
New User Created
Triggered when a new user is created in Zendesk.
Get User Balance
Tool to get user's current account balance including granted and topped-up balances with detailed breakdown by currency (CNY or USD). Use when you need to check if the user has sufficient balance for API calls or to view detailed balance information.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Models
Tool to list currently available DeepSeek models and provides basic information about each one such as the owner and availability. Use when you need to discover which models are available for API calls.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
Migrate background jobs to a durable queue You can cancel it through Stripe
3 daysNotis v3 release update This one’s v3: Notis Manager (desktop app with …
8 daysAdd multi-tenant RBAC User initiates a voice call
13 daysDraft pricing v (tiers, limits, overages) and sanity-check margins
2 weeksVerify analytics events for new features That’s a really interesting automat…
1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and DeepSeek
Connect any two apps with Notis in the middle.
Zendesk and DeepSeek, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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