Connect Zendesk to Dailybot

When something happens in Zendesk, Notis takes the next step in Dailybot. Describe what you want in plain English, or start from one of the examples below.

When this happens · Trigger

Do this · Action

Build an automation Browse examples

Examples

Ways Notis can move work from Zendesk to Dailybot

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Alert Dailybot when a Zendesk ticket arrives

Send a focused Dailybot message whenever a new Zendesk ticket is created so the right team sees it quickly.

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Recognize a teammate for a new Zendesk ticket

Give Dailybot kudos to the teammate or group responsible for handling a newly created ticket.

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Welcome new Zendesk users in Dailybot

Post a Dailybot message when a new user is created in Zendesk so the team can prepare for onboarding or support follow-up.

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Celebrate every new Zendesk customer

Give Dailybot kudos to the onboarding team when a new Zendesk user is created.

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Find the Dailybot escalation workflow for new tickets

Look up a Dailybot workflow when a new Zendesk ticket arrives so your process can use the correct workflow reference.

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Review Dailybot workflows on a schedule

Run a scheduled inventory of accessible Dailybot workflows to keep your operating playbook current.

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Check the Dailybot team roster on a schedule

Retrieve all Dailybot users on a recurring schedule and share a concise roster check with your team.

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Send external support events to Dailybot

Use a Notis webhook to turn an external support signal into a Dailybot message for fast team awareness.

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Turn webhook events into Dailybot kudos

Accept an external event through a Notis webhook and give timely Dailybot kudos to the right people.

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dailybot. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dailybot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Find User by UUID

This tool allows you to find and retrieve information about a specific user in dailybot. it uses the provided user uuid to lookup the user and returns detailed information including the user's uuid, full name, image, username, occupation, birth date, chat platform data, and organization details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Find Workflow by Name

This tool allows users to find a specific workflow within dailybot by providing the workflow name. it returns detailed information including the workflow id, workflow name, workflow status, workflow type, created at, and updated at. it is especially useful to locate a workflow before running or modifying it.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get All Users

This tool retrieves a list of all users within the organization from dailybot. it doesn't require any input parameters other than authentication. the returned json contains user details including uuid, active status, full name, and organizational data.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Workflows List

This tool retrieves a list of all workflows that the authenticated user has access to in dailybot. it can be executed independently with only the authentication required, and it supports optional pagination parameters (page, per page) to refine the response.

ActionInstant

Give Kudos to Users

This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.

ActionInstant

Send Message

This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.

ActionInstant

Trigger Types

Four ways to start an automation.

A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.

Integration triggers

Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.

New Notion pageStripe chargeCalendar event

Webhook triggers

A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.

Any HTTP POSTCustom backendIoT event

Works with

ZapierPipedream

Most used

Recurring triggers

Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.

Daily · 8:00HourlyWeekdays only

Coming soon

Database triggers

Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.

Row insertedValue > limitQuery match

Why AI automation

Classic automation breaks. AI adapts.

Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.

Classic automationAI automation

Cost

$ · pay per run

$$ · AI models per run

Reliability

Breaks on schema change

Adapts to format changes

Setup

Click 8 dropdowns

Describe it in English

Handles fuzzy

Hard-coded fields only

Reads intent, summarises

Human in loop

Bolted on

Built in · approval inbox

Maintenance

You own every break

Self-heals · we own it

Ease of use

Describe it. Notis builds it.

Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.

You · in the Notis Builder

NEW

“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”

Notis built this automation:

TriggerRow added to "Q4 OKRs"

Condition✦Status = "Blocked"

AI step✦Summarise the blocker in plain English

ActionDM the row owner with summary

Timeout✦No reply in 24h → ping you

Observability

Watch every run.

Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.