Keep Botsonic opening prompts relevant to new segments
Adapt the first question when a new user segment needs clearer language.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Update Starter Question
Tool to update an existing starter question by its unique identifier. use after confirming the id and desired updates.
Why this helps
Segment specific onboarding language can be approved but delayed by manual prompt administration.
- Apply approved segment wording quickly
- Use a confirmed starter question ID
- Keep prompt changes tied to a real onboarding signal
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Botsonic once in Notis.
- 2Create an automation for segment prompt updates.
- 3Tell Notis to update the confirmed Botsonic starter question with approved wording when the new user matches the defined segment.
- 4Pick New User Created in Zendesk as the trigger.
- 5Choose a report channel and test with one matching user event.
Questions about this workflow
How is the segment recognized?
Describe the segment signal available in the Zendesk event or your automation context.
Can it update any question automatically?
Provide the confirmed starter question ID and approved wording.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Botsonic. A trigger fires from one place; an action lands in another.
Zendesk triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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