Spot onboarding patterns in Botsonic conversations
Use real conversation history to make the next customer onboarding decision faster.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Conversation trends are useful but hard to inspect when onboarding work is already fragmented across tools.
- Retrieve conversation threads automatically
- Surface recurring onboarding questions
- Reduce manual transcript scanning
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Botsonic once in Notis.
- 2Create an automation for conversation pattern review.
- 3Tell Notis to retrieve Botsonic conversations and summarize onboarding relevant patterns for the new user context.
- 4Pick New User Created in Zendesk as the trigger.
- 5Choose where reports go and test with one real user event.
Questions about this workflow
Does it retrieve all conversations?
The action retrieves conversations available through the Botsonic account and request scope.
Can I ask for a limited review?
Yes. State the time range or topic if that information is available to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Botsonic. A trigger fires from one place; an action lands in another.
Zendesk triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New User Created
Triggered when a new user is created in Zendesk.
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Zendesk and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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