Reflect ticket urgency in interview job details
Make urgent hiring context visible where interview work is managed.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Job
Tool to update an existing interview job. use when you need to modify job details after creation.
Why this helps
Time sensitive information stays trapped in tickets while interview work continues elsewhere.
- Makes urgent work easier to spot
- Connects customer impact to hiring context
- Reduces manual triage
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Async interview once in the Notis portal.
- 2Create an automation and name the priority update outcome.
- 3Describe how Notis should assess ticket urgency, identify the matching interview job, and update the job details according to your stated priority rules.
- 4Pick New Zendesk Ticket as the trigger and select a report channel.
- 5Test with one urgent ticket and verify the job update.
Questions about this workflow
Can Notis invent a priority from vague wording?
Tell it to update only when the ticket provides enough evidence and otherwise report uncertainty.
Can I define my own urgency rules?
Yes. Include your rules in the plain language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Async interview. A trigger fires from one place; an action lands in another.
Zendesk triggers
Async interview actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Job
Tool to delete an interview job. use when you need to permanently remove a job after reviewing responses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Jobs
Tool to retrieve a list of all interview jobs. use when you need to display or manage existing jobs.
New User Created
Triggered when a new user is created in Zendesk.
Update Job
Tool to update an existing interview job. use when you need to modify job details after creation.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Async interview, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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