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Notis

Turn new Zendesk users into booked intro calls

Give every new user a clear next step with a ready-to-confirm Appointo appointment.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

Why this helps

New users often wait for someone to notice them and arrange a first conversation.

  • Reduce manual scheduling
  • Respond to new users quickly
  • Keep onboarding moving

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Appointo once in Notis.
  • 2Create an automation and describe that each new Zendesk user should receive an intro booking.
  • 3Pick New User Created as the trigger.
  • 4Choose a report channel, then test with one real new user and confirm the booking details.

Questions about this workflow

Can Notis choose a suitable time?

Yes. Tell Notis the appointment type and scheduling rules, and it can use Appointo availability before creating the booking.

What if no slot is available?

Notis can report the missing availability for follow-up instead of creating an invalid booking.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Appointo. A trigger fires from one place; an action lands in another.

Zendesk triggers

Appointo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Authenticate Appointo API Token

Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cancel Booking

Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Appointment Availability

Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.

ActionInstant

List Appointments

Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.

ActionInstant

List Bookings

Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.

ActionInstant

List Products

Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.

ActionInstant

List Subscription Contracts

Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Appointo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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