Check AI model availability from new Zendesk tickets
Turn each new support request into a clear starting point for model selection.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List AI Models
Tool to fetch a list of available ai models. use when you need up-to-date model listings and want to filter by. model type, subtype, provider, or retrieve specialized lists like voices or restrictions.
Why this helps
Support requests often require model research before anyone can respond confidently.
- Reduce research time before ticket handling
- Keep model choices current
- Give agents a repeatable intake step
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apipie ai once in the Notis portal.
- 2Create an automation and name it for model availability checks.
- 3Tell Notis to retrieve Apipie ai model listings when a new ticket arrives and summarize suitable options.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel, then test with one real ticket.
Questions about this workflow
Does this choose a model automatically?
No. It retrieves current listings and summarizes options for a human or agent to choose.
What starts the workflow?
A new ticket created in the selected Zendesk view starts it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apipie ai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apipie ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
Triggered when a new user is created in Zendesk.
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Tool to retrieve historic api usage logs including latency, token counts, costs, and source ip. use after authenticating to analyze past queries for cost management, performance monitoring, or auditing.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List AI Models
Tool to fetch a list of available ai models. use when you need up-to-date model listings and want to filter by. model type, subtype, provider, or retrieve specialized lists like voices or restrictions.
Connect any two apps with Notis in the middle.
Zendesk and Apipie ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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