Prepare localization context for new users
Connect a new support identity to its Amara account context.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get User Data
Tool to get user data by username or id. use when you need to fetch account details for a user.
Why this helps
New users involved in localization often require a separate account lookup before support can help.
- Reduces duplicate account searches
- Highlights whether an Amara identity exists
- Improves onboarding handoffs
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Amara in Notis once.
- 2Create an automation that uses each new Zendesk user's username or identifier to retrieve matching Amara user data.
- 3Choose New User Created as the trigger.
- 4Choose the run report destination and test with one newly created user.
Questions about this workflow
What if no Amara match is found?
The report can state that no matching user was returned for manual follow-up.
Does it create an Amara user?
No. It retrieves user data only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Amara. A trigger fires from one place; an action lands in another.
Zendesk triggers
Amara actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Subtitle Note
Tool to add a note to a subtitle set. use after retrieving the notes uri of the subtitle set.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Subtitle Language
Tool to create a new subtitle language for a video. use when you need to add a language track (iso 639-1 code) before uploading subtitles.
New User Created
Triggered when a new user is created in Zendesk.
Fetch Subtitles Data
Tool to fetch subtitle data for a video in a specific language. use when you need to retrieve subtitle segments after confirming video id and language code.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Subtitle Language Details
Tool to retrieve details for a single subtitle language. use when you have video id and language code and need metadata about that language track.
Get Team Details
Tool to get details on a specific team by slug. use when you need metadata for a single team.
Get User Data
Tool to get user data by username or id. use when you need to fetch account details for a user.
Get Video URL Details
Tool to get details for a specific video url. use when you have a public or embeddable video url and need its amara metadata (id, title, duration, thumbnails, etc.).
List Available Languages
Tool to get a list of all supported languages. use when you need to know available language options from amara.
Connect any two apps with Notis in the middle.
Zendesk and Amara, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Amara.