Welcome new users automatically
Give every new user a thoughtful first touch without manual reminders.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Send Email
Send an email using agentmail api
Why this helps
New users can be created without anyone remembering the welcome step.
- Deliver consistent onboarding
- Reduce manual follow up
- Create a better first impression
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Agent mail once in the Notis portal.
- 2Create an automation with your approved welcome wording and links.
- 3Pick the New User Created trigger.
- 4Choose where run reports go.
- 5Test with one real user creation.
Questions about this workflow
Can I control the welcome copy?
Yes. Provide the exact tone, links, and information to include.
Can it avoid sensitive data?
Yes. Instruct Notis to use only the details needed for the welcome email.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Agent mail. A trigger fires from one place; an action lands in another.
Zendesk triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New User Created
Triggered when a new user is created in Zendesk.
Send Email
Send an email using agentmail api
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agent mail.