Introduce the right support contact
Help new users know who can help them next.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Send Email
Send an email using agentmail api
Why this helps
Users may not know where to go after account creation.
- Clarify support ownership
- Make onboarding friendlier
- Reduce avoidable routing questions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Agent mail once in the Notis portal.
- 2Create an automation with the approved contact details and introduction tone.
- 3Pick the New User Created trigger.
- 4Choose the run report destination.
- 5Test with one real user creation.
Questions about this workflow
Can it use different contacts by organization?
Yes, if organization context is available and you provide the routing rules.
What if no contact is known?
Tell Notis to use a default support address or report the missing contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Agent mail. A trigger fires from one place; an action lands in another.
Zendesk triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New User Created
Triggered when a new user is created in Zendesk.
Send Email
Send an email using agentmail api
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agent mail.