Organize new user onboarding
Keep onboarding signals together so they are easy to process.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Messages
List messages from an agentmail inbox
Why this helps
New user setup work gets scattered across notifications and personal inboxes.
- Centralize onboarding signals
- Make ownership clearer
- Reduce inbox searching
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Agent mail once in the Notis portal.
- 2Create an automation that collects or summarizes onboarding messages for new users.
- 3Pick the New User Created trigger.
- 4Choose where run reports go.
- 5Test with one real user creation.
Questions about this workflow
Does this create a new Agent mail folder?
The action can list messages from an Agent mail inbox. Any organization convention must be described in your prompt.
Can it include onboarding status?
Only if that status is present in the available event or supplied in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Agent mail. A trigger fires from one place; an action lands in another.
Zendesk triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New User Created
Triggered when a new user is created in Zendesk.
Send Email
Send an email using agentmail api
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Agent mail.