Give every new ticket a compact contact research note
Keep useful requester context close to the ticket so nobody has to start research from scratch.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Details From LinkedIn URL
Tool to retrieve detailed information about a prospect using their linkedin profile url. use after confirming you have a valid public linkedin url, to enrich lead profiles with additional details.
Why this helps
Research gets lost in tabs and chat threads when it is not summarized alongside the ticket work.
- Keep research near the work
- Speed up teammate handoffs
- Reduce repeated browsing
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Aeroleads once.
- 2Create an automation for ticket contact research.
- 3Describe that Notis should validate the requester's public LinkedIn URL, call Aeroleads, and return a concise factual note for the ticket team.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real ticket.
Questions about this workflow
Does this automatically add a Zendesk internal note?
The workflow returns a report. Ask for a Zendesk write action only if that action is available in your connected setup.
What should the note contain?
Specify the facts you want, such as role, company, and location when returned.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Aeroleads. A trigger fires from one place; an action lands in another.
Zendesk triggers
Aeroleads actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Details From LinkedIn URL
Tool to retrieve detailed information about a prospect using their linkedin profile url. use after confirming you have a valid public linkedin url, to enrich lead profiles with additional details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Aeroleads, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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