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Notis

Weekly Jira User Account Audit and Validation

User emails change or get removed. Each week, Notis pulls your current user directory so assignments stay accurate.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Find Users

Searches for jira users by email, display name, or username to find account ids; essential for assigning issues, adding watchers, and other user-related operations.

Why this helps

You try to assign an issue to someone and their email has changed or the account was deleted. Assignment fails silently or goes to the wrong person.

  • Catch user account changes before they break assignments
  • Always have an accurate contact list for team members
  • Prevent failed assignments from going unnoticed
  • Easier onboarding/offboarding with clear account records

Setup

Build it in a few focused steps.

  • 1Set up Jira in Notis.
  • 2Create a scheduled automation with 'Weekly at Monday 10 AM' and 'Find Users' as the action.
  • 3Instruct Notis: 'Each Monday, pull all Jira user accounts and create a summary report with email addresses and account status.'
  • 4Choose your notification channel and let it run for a week.

Questions about this workflow

Can I get more details than just emails?

Yes. Notis can include display names, departments, last login, and account status.

What if the report shows an invalid email?

You can flag it for review and update the account in Jira directly, or add a note for your Jira admin.

Can I narrow it to a specific team or project?

Yes. Your instruction can filter by team, project, or permission level.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Jira. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Jira actions

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Whatsapp and Jira. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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