Weekly Jira User Account Audit and Validation
User emails change or get removed. Each week, Notis pulls your current user directory so assignments stay accurate.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Find Users
Searches for jira users by email, display name, or username to find account ids; essential for assigning issues, adding watchers, and other user-related operations.
Why this helps
You try to assign an issue to someone and their email has changed or the account was deleted. Assignment fails silently or goes to the wrong person.
- Catch user account changes before they break assignments
- Always have an accurate contact list for team members
- Prevent failed assignments from going unnoticed
- Easier onboarding/offboarding with clear account records
Setup
Build it in a few focused steps.
- 1Set up Jira in Notis.
- 2Create a scheduled automation with 'Weekly at Monday 10 AM' and 'Find Users' as the action.
- 3Instruct Notis: 'Each Monday, pull all Jira user accounts and create a summary report with email addresses and account status.'
- 4Choose your notification channel and let it run for a week.
Questions about this workflow
Can I get more details than just emails?
Yes. Notis can include display names, departments, last login, and account status.
What if the report shows an invalid email?
You can flag it for review and update the account in Jira directly, or add a note for your Jira admin.
Can I narrow it to a specific team or project?
Yes. Your instruction can filter by team, project, or permission level.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Jira. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Jira actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Add Attachment
Uploads and attaches a file to a jira issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Jira. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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