Honor email unsubscribe requests made in WhatsApp
A request to stop emails can arrive in any channel. Let Notis pass a clear WhatsApp request to EmailOctopus for the identified address.
Trigger
New Message Received
Action
Unsubscribe Contact
Unsubscribes a contact from a mailing list while keeping their record.
Why this helps
Unsubscribe requests in chat are easy to miss when you are switching between customer conversations and email tools.
- Handle explicit requests to stop marketing emails from WhatsApp.
- Use the email address supplied in the request to identify the contact.
- Keep unsubscribe requests from becoming a manual follow-up task.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and EmailOctopus once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to unsubscribe the supplied email address from the chosen EmailOctopus list only when a WhatsApp message clearly requests no further marketing emails; if no email address is supplied or the intent is unclear, take no action.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
- 5Test with one real unsubscribe request and review the run report.
Questions about this workflow
Will this unsubscribe someone who only asks to stop WhatsApp messages?
It should not. The instruction should apply only to an explicit request to stop marketing emails, not a request about WhatsApp messages.
What if the message does not include an email address?
The automation should take no action and the run report can help you spot the request for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Emailoctopus. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Emailoctopus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Add a new contact to a mailing list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Create a mailing list to organize email contacts.
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Create Field
Creates a custom field on a mailing list.
Delete Contact
Permanently delete a contact and its list data; this cannot be undone.
Delete List
Delete a mailing list and all its contacts permanently; this cannot be undone.
Create Tag
Creates a tag on a mailing list for contact organization.
Get All Lists
Retrieve all mailing lists in the account.
Get Recent Campaigns
Retrieves recent campaigns from your EmailOctopus account.
Connect any two apps with Notis in the middle.
Whatsapp and Emailoctopus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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