Automate Record Cleanup from WhatsApp Decisions
Ask clients 'Keep this project active?' in WhatsApp. If they click 'Archive', Notis deletes or archives the project record in Airtable automatically.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Why this helps
You need to clean up stale records in Airtable, but tracking which ones to delete means checking WhatsApp, cross-referencing with Airtable, and manually deleting one at a time. It's a tedious process that never gets done.
- Automated cleanup: records are deleted based on client decisions, not your memory
- Data hygiene: keep Airtable clean without manual effort
- Audit trail: Notis logs what was deleted and why
- Less manual work: no copy-pasting between apps
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Airtable to Notis.
- 2Create a WhatsApp message with interactive buttons like 'Keep Active', 'Archive', 'Delete'.
- 3Tell Notis: 'When someone clicks the Archive or Delete button, delete the corresponding record from my Airtable table. Match the record by the contact name or ID mentioned in the message.'
- 4Optionally ask Notis to create a 'deleted records' log for compliance.
- 5Send a test button message and click 'Delete' to verify the record is removed.
Questions about this workflow
What if I accidentally click 'Delete'?
Notis can wait for a confirmation before deleting, or it can log deleted records so you can recover them if needed. Choose your safety level.
Can I delete multiple records at once?
Yes. Include multiple record IDs in the message, and Notis deletes all of them based on the button response.
Is there an audit trail?
Yes. Notis logs all deletions with timestamp, who requested it, and the record details—useful for compliance.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Airtable. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Airtable actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Field
Creates a new field within a specified table in an airtable base.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Airtable. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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