Process booking cancellations from Typeform
Make cancellation requests clear, traceable, and quick to process.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Why this helps
Manual cancellation handling leaves bookings active and creates unnecessary follow-up.
- Reduces stale bookings
- Creates a consistent cancellation process
- Improves response speed
Setup
Build it in a few focused steps.
- 1Connect Typeform and Appointo in the Notis portal.
- 2Create an automation describing the cancellation criteria and review rules.
- 3Tell Notis to locate the matching booking from each cancellation response and cancel it when the request is valid.
- 4Choose the Typeform New Form Response trigger and a report destination.
- 5Test with one real cancellation submission.
Questions about this workflow
Can it cancel only selected attendees?
Yes. Instruct Notis to use the selected-customer option when the request identifies individual attendees.
What happens if no booking matches?
The run report can flag the request for manual review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Appointo. A trigger fires from one place; an action lands in another.
Typeform triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Form Response
Triggers when a respondent completes and submits the form.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Typeform and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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