Turn support events into Agent mail responses
Respond to important customer events while the context is still fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Send an email using agentmail api
Why this helps
Support responses slow down when event handling and email drafting are disconnected.
- Reduce response delays
- Standardize support communication
- Keep event context in the reply
Setup
Build it in a few focused steps.
- 1Connect Todoist and Agent mail once.
- 2Create an automation that interprets the webhook payload and sends an appropriate support response.
- 3Select a Notis webhook as the trigger.
- 4Choose where run reports go and test with one realistic support event.
Questions about this workflow
Can the response be held for review?
Your prompt can tell Notis to send only when the event contains enough information and otherwise report for review.
Can I define approved wording?
Yes. Include response rules and tone guidance in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Agent mail. A trigger fires from one place; an action lands in another.
Todoist triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New Task Created
Trigger when a new task is added to Todoist.
Send Email
Send an email using agentmail api
Connect any two apps with Notis in the middle.
Todoist and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Agent mail.