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Find Appointo booking details from WhatsApp

Answer booking questions with the right record in seconds.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

List Bookings

Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.

Why this helps

Support replies stall when booking references are buried in old chats.

  • Reduce time spent searching booking records
  • Give support a consistent status summary
  • Keep the conversation and booking context together

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Appointo once in Notis.
  • 2Create an automation with a clear name and prompt.
  • 3Tell Notis to identify the booking reference or customer context in each new WhatsApp message and list the matching Appointo bookings.
  • 4Pick the TimelinesAI message trigger.
  • 5Choose a report channel and test with a real booking question.

Questions about this workflow

Can it search by customer name?

Yes, if the conversation provides a name or other customer context that Appointo can use.

Will it change the booking?

No. This workflow only lists matching bookings for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Appointo. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Appointo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Authenticate Appointo API Token

Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cancel Booking

Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

ActionInstant

Get Appointment Availability

Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.

ActionInstant

List Appointments

Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.

ActionInstant

List Bookings

Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.

ActionInstant

List Products

Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.

ActionInstant

List Subscription Contracts

Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Appointo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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