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Notis

Weekly Churn Check: Automated Subscription Cancellation Report

Every Monday morning, Notis pulls all subscription cancellations from last week and sends you a report. You see who left, when, and any patterns. Early enough to reach out and win them back.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Webhook Event - Subscription Deleted

Tool to process payhip's 'subscription.deleted' webhook event. use when handling a subscription cancellation event from payhip.

Why this helps

Subscribers silently leave and you don't notice until weeks later. By then, re-engagement is nearly impossible. You're losing subscribers without knowing.

  • Spot churn patterns early enough to act
  • Identify at-risk customers for re-engagement
  • Track overall subscription health
  • Reduce churn before it becomes a crisis

Setup

Build it in a few focused steps.

  • 1Connect Payhip to Notis.
  • 2Create an automation: 'Every Monday, pull all subscription cancellations from last week and send me a report with customer info and cancellation dates.'
  • 3Set trigger as Notis Cron (weekly) and action as Payhip Subscription Deleted.
  • 4Choose your time and channel.
  • 5Use the first report to set up follow-up automations for win-back campaigns.

Questions about this workflow

Can I see reasons for cancellation?

If Payhip tracks cancellation reasons, Notis will include them. This helps you understand if it's price, product, or something else.

Should I automatically send win-back offers?

You could set up a follow-up automation to send a discount or check-in message to cancelled subscribers. Test to see if it works for your audience.

What if churn is really high?

Notis will show you the spike. This is a signal to investigate: product issue, pricing problem, competition, or market change.

Can I get alerts for high churn immediately?

Yes. Set a threshold like 'if 5 people cancel in one week, alert me immediately' and Notis will notify you before Monday.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Payhip. A trigger fires from one place; an action lands in another.

Telegram triggers

Payhip actions

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Webhook Event - Paid

Tool to process payhip's paid webhook event. use when handling a purchase completion webhook from payhip.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Webhook Event - Refunded Payment

Tool to process payhip's refunded webhook event. use when handling a payment refund event from payhip.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Webhook Event - Subscription Created

Tool to process payhip's subscription.created webhook event. use when handling a subscription start event from payhip.

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Webhook Event - Subscription Deleted

Tool to process payhip's 'subscription.deleted' webhook event. use when handling a subscription cancellation event from payhip.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Connect any two apps with Notis in the middle.

Not just Telegram and Payhip. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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