Update contacts before a Stripe trial ends
Turn Stripe's trial-ending signal into a contact update, so the person responsible for follow-up has the available details in one place.
Trigger
Customer Subscription Trial Will End
Action
Create or Update Contact
Creates a contact if absent or updates it if already in the list.
Why this helps
Trial follow-up is easy to overlook when the timing signal and contact records live in separate tools.
- Create or update a contact when Stripe signals a trial is nearing its end.
- Reduce the chance of missing a timely follow-up.
- Use event data without assuming a specific trial outcome.
Setup
Build it in a few focused steps.
- 1Connect Stripe and EmailOctopus once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3In one instruction, ask Notis to create or update the relevant EmailOctopus contact from available details when a Stripe trial will end.
- 4Pick the Stripe Customer Subscription Trial Will End trigger and choose where run reports should go.
- 5Test with one real trial-ending event, including an early-ending case if available.
Questions about this workflow
When can this Stripe event fire?
It can fire three days before a trial is scheduled to end, or immediately when a trial ends early. If a trial is shortened to fewer than three days, it can fire immediately.
Does this decide whether someone should receive marketing?
No. It updates a contact record and should respect the subscription and consent status already held in EmailOctopus.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Emailoctopus. A trigger fires from one place; an action lands in another.
Stripe triggers
Emailoctopus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Add a new contact to a mailing list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Create a mailing list to organize email contacts.
Charge Captured
Fires when a previously uncaptured charge is captured.
Create Field
Creates a custom field on a mailing list.
Charge Dispute Closed
Fires when a dispute closes as lost, warning closed, or won.
Delete Contact
Permanently delete a contact and its list data; this cannot be undone.
Charge Dispute Created
Fires when a customer disputes a charge with their bank.
Delete List
Delete a mailing list and all its contacts permanently; this cannot be undone.
Charge Dispute Updated
Fires when a dispute is updated, usually with evidence.
Create Tag
Creates a tag on a mailing list for contact organization.
Charge Failed
Fires whenever a charge attempt fails.
Get All Lists
Retrieve all mailing lists in the account.
Charge Refunded
Fires when a charge is refunded, including partial refunds.
Get Recent Campaigns
Retrieves recent campaigns from your EmailOctopus account.
Connect any two apps with Notis in the middle.
Stripe and Emailoctopus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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