Refresh contacts when Stripe subscriptions change
When a plan or subscription status changes, update the records that need it and avoid a separate round of manual list cleanup.
Trigger
Customer Subscription Updated
Fires whenever a subscription changes, such as a plan switch or status change.
Action
Batch Update Contacts
Updates multiple contacts in a mailing list in one batch.
Why this helps
Subscription changes can make customer context stale in a mailing list, leaving follow-up harder to coordinate.
- Use a subscription change as a prompt to refresh relevant contact records.
- Apply updates through EmailOctopus batch contact action.
- Keep updates limited to the details present in event data or supplied context.
Setup
Build it in a few focused steps.
- 1Connect Stripe and EmailOctopus once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3In one instruction, ask Notis to batch update the relevant EmailOctopus contacts when Stripe reports a subscription change.
- 4Pick the Stripe Customer Subscription Updated trigger and choose where run reports should go.
- 5Test with one real subscription change and verify the resulting contact updates.
Questions about this workflow
Can this work for plan switches and status changes?
The Stripe event description includes subscription changes such as switching plans or changing status from trial to active.
Will it update fields that are not in the event?
Only when you provide those fields or the relevant context. Notis cannot infer missing history or a baseline.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Emailoctopus. A trigger fires from one place; an action lands in another.
Stripe triggers
Emailoctopus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Add a new contact to a mailing list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create List
Create a mailing list to organize email contacts.
Charge Captured
Fires when a previously uncaptured charge is captured.
Create Field
Creates a custom field on a mailing list.
Charge Dispute Closed
Fires when a dispute closes as lost, warning closed, or won.
Delete Contact
Permanently delete a contact and its list data; this cannot be undone.
Charge Dispute Created
Fires when a customer disputes a charge with their bank.
Delete List
Delete a mailing list and all its contacts permanently; this cannot be undone.
Charge Dispute Updated
Fires when a dispute is updated, usually with evidence.
Create Tag
Creates a tag on a mailing list for contact organization.
Charge Failed
Fires whenever a charge attempt fails.
Get All Lists
Retrieve all mailing lists in the account.
Charge Refunded
Fires when a charge is refunded, including partial refunds.
Get Recent Campaigns
Retrieves recent campaigns from your EmailOctopus account.
Connect any two apps with Notis in the middle.
Stripe and Emailoctopus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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