Route External Requests Into Process Street Workflows
A customer fills out your form, sends an email, or a third-party tool sends data. Notis receives the webhook and creates a Process Street workflow run with all the details. Your intake is now automated.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Workflow Run
This tool creates a new workflow run from a specified workflow template. it is one of the most fundamental operations in process street, allowing users to initiate a new instance of a workflow. the tool requires a workflow template id and optionally allows setting a custom name, due date, and whether to enable a share link.
Why this helps
Customer requests and external submissions arrive through multiple channels (forms, email, support tickets). They're not tracked consistently. By the time you notice, you've lost context or forgotten to follow up.
- Capture all customer requests in one system
- Eliminate manual data entry and re-reading
- Route requests with automatic workflow creation
- Build a complete audit trail of customer interactions
Setup
Build it in a few focused steps.
- 1Connect Process Street to Notis.
- 2Create an automation with the prompt: 'When an external service sends a webhook with customer request data, create a workflow run in Process Street with all the details.'
- 3Choose 'Incoming Webhook' as your trigger.
- 4Notis gives you a unique webhook URL to use in forms, Zapier, or other tools.
- 5Test by sending a webhook (e.g., from a Zapier test or a curl command) and verify the workflow appears in Process Street.
Questions about this workflow
How do I set up the webhook URL in my form or external tool?
Notis provides a webhook URL. Paste it into your form service, email forwarding, or Zapier action. Notis will parse any incoming data and create a workflow.
Can I filter which requests create workflows (e.g., only create if priority is 'high')?
Yes. You can tell Notis to only create workflows if certain conditions are met (e.g., if the email contains a keyword or the form field is set to a value).
What data should I send in the webhook?
Send whatever data you have: customer name, email, request description, priority, etc. Notis will parse it and populate the workflow fields.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Process street. A trigger fires from one place; an action lands in another.
Slack triggers
Process street actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Complete a workflow run
This tool marks an entire workflow run as completed in process street. it updates the workflow run's status to 'completed', distinguishing it from process street complete task which completes individual tasks.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Workflow Run
This tool creates a new workflow run from a specified workflow template. it is one of the most fundamental operations in process street, allowing users to initiate a new instance of a workflow. the tool requires a workflow template id and optionally allows setting a custom name, due date, and whether to enable a share link.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Find Data Set Rows
This tool allows you to search for records within a data set based on form fields. it's useful for retrieving specific records from a data set when you need to find matching entries based on certain criteria.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Workflows
This tool retrieves a list of all workflows available in the process street account. it is a fundamental action that allows users to view and access all their workflows, which is essential for other operations that require workflow ids. this action is important because it provides the foundation for other actions that require workflow ids as input parameters, such as creating workflow runs or managing workflow-specific tasks, thereby enabling better workflow management and automation.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Undelete Workflow Run
This tool allows you to restore a previously deleted workflow run in process street. it uses the put /v1.1/workflow-runs/{workflowrunid}/undelete endpoint to recover a workflow run within a valid recovery period. it complements the existing process street delete workflow run action by providing a data recovery option to correct deletion mistakes.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
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When this happens · Trigger
Do this · Action
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