Retrieve CustomGPT conversation messages for an email request
Recover the missing conversation context behind an incoming request.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
List Conversation Messages
Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.
Why this helps
Email follow ups often depend on prior agent discussions that are scattered across tools.
- Recover prior agent context quickly
- Reduce repeated explanations
- Prepare a better response
Setup
Build it in a few focused steps.
- 1Connect Outlook and Customgpt in Notis once.
- 2Create an automation named Email conversation context.
- 3Tell Notis to retrieve the CustomGPT conversation messages identified in each new Outlook message and summarize the relevant history.
- 4Pick New Outlook Message as the trigger.
- 5Choose a report channel and test with one message containing a conversation reference.
Questions about this workflow
What does the email need to include?
Provide the conversation identifier or enough precise context for you to supply it.
Does it send a reply?
No. It retrieves and summarizes conversation messages.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Customgpt. A trigger fires from one place; an action lands in another.
Outlook triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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List Conversation Messages
Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.
List CustomGPT Project Licenses
Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.
Connect any two apps with Notis in the middle.
Outlook and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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