Find existing knowledge base coverage for each email
See whether Conveyor already covers the question before starting from scratch.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Get Knowledge Base Questions
Tool to retrieve knowledge base questions. Use when you need to fetch all questions from the Conveyor knowledge base.
Why this helps
Founders answer recurring security questions manually because prior knowledge base coverage is hard to locate.
- Reuse existing coverage
- Reduce repeated research
- Identify questions that need new work
Setup
Build it in a few focused steps.
- 1Connect Outlook and Conveyor in Notis once.
- 2Create an automation named Match email questions to the knowledge base.
- 3Tell Notis to retrieve Conveyor knowledge base questions relevant to each new compliance email and summarize likely matches.
- 4Pick New Outlook Message as the trigger and choose a report channel.
- 5Test with one recurring customer question.
Questions about this workflow
Does this create a new knowledge base entry?
No. It retrieves existing questions for comparison.
Can it handle unrelated emails?
Tell Notis to report when no compliance question is present.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Conveyor. A trigger fires from one place; an action lands in another.
Outlook triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete a Conveyor document
Tool to delete a specific document. Use when you need to remove a document by its ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete folder
Tool to delete a folder by its ID. Use when you need to remove a specific folder after confirming its ID.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Generate/Validate API Token Guidance
Tool to validate API token and provide guidance. Conveyor does not support API-based token creation; tokens must be created in the Conveyor UI. This action performs a real API call (using the provided metadata) to validate the existing API token and returns structured guidance.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Get Authorization Request
Tool to fetch details of a specific authorization request. Use when you need to retrieve metadata by authorization_request_id.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Get Authorization Requests
Tool to fetch authorization requests. Use when you need to list authorization requests, optionally filtered by status.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Get all authorization requests
Tool to retrieve all authorization requests. Use when you need to list all authorizations; optionally filter by status. Use after authenticating with a valid API token.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Get all Conveyor connections
Tool to retrieve all connections. Use when you need to fetch the complete list of your Conveyor connections. Use after authenticating with a valid API key.
Get all Conveyor documents
Tool to retrieve all documents. Use after authenticating with a valid API key.
Connect any two apps with Notis in the middle.
Outlook and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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