Stop an unstarted transcription before it costs more
Handle cancellation requests while the order is still eligible for a refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Why this helps
Cancellation instructions arrive in another system, but the transcription order keeps moving.
- Responds quickly to eligible cancellation requests
- Reduces wasted transcription spend
- Reports when the order cannot be canceled because work has started
Setup
Build it in a few focused steps.
- 1Connect Castingwords in Notis once.
- 2Create a webhook automation for eligible transcription cancellations.
- 3Tell Notis to read the payload, confirm that no transcription work has begun, cancel the referenced Castingwords audio file, and report refund eligibility.
- 4Choose a Notis webhook trigger and connect the sender to its endpoint.
- 5Select a report channel and test with one real cancellation payload.
Questions about this workflow
When is cancellation eligible?
Castingwords supports cancellation and refund when no preprocessing, audio processing, or transcription work has been done.
What if work already started?
Notis reports the action response and does not claim a refund that Castingwords does not allow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Castingwords. A trigger fires from one place; an action lands in another.
Outlook triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
Outlook and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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