Record sent release updates in Bugherd
Keep a record of what customers or stakeholders were told about a fix.
Trigger
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Action
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Why this helps
Resolution promises disappear into sent mail and are hard for the team to find.
- Create a shared communication trail
- Reduce repeated status questions
- Link promises to delivered work
Setup
Build it in a few focused steps.
- 1Connect Outlook and Bugherd in Notis once.
- 2Create an automation named Release note recorder.
- 3Tell Notis to add a concise comment to the matching Bugherd task whenever a release or resolution email is sent.
- 4Pick New Sent Message as the trigger and choose a report channel.
- 5Send one test release email and verify the comment.
Questions about this workflow
Will every sent email become a comment?
No. Instruct Notis to process only release, fix, or resolution messages.
Can the comment include recipients?
Yes. Ask Notis to include relevant recipients and the key commitment from the message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Bugherd. A trigger fires from one place; an action lands in another.
Outlook triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
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Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Outlook and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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