Add Outlook feedback to Bugherd tasks
Keep customer voice attached to the work item that needs it.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Why this helps
Feedback in separate email threads gets disconnected from active fixes.
- Keep evidence with the task
- Give the team current customer context
- Avoid forwarding long threads
Setup
Build it in a few focused steps.
- 1Connect Outlook and Bugherd in Notis once.
- 2Create an automation named Feedback comment sync.
- 3Tell Notis to find the matching Bugherd task and add a concise comment with the new customer feedback.
- 4Pick New Outlook Message as the trigger and choose a report channel.
- 5Test with one genuine feedback email.
Questions about this workflow
How does Notis find the matching task?
It can use identifiers, subject context, URLs, or other clues present in the email and task data.
Can it summarize a long email thread?
Yes. Ask Notis to add a concise summary and preserve the key customer request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Bugherd. A trigger fires from one place; an action lands in another.
Outlook triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Outlook and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bugherd.