Check Botsonic conversations after sending support
Review bot conversations right after you send a support answer.
Trigger
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Follow up loses time because bot history and sent email live in separate places.
- Bring bot history into follow up
- Reduce repeated customer questions
- Make handoffs easier
Setup
Build it in a few focused steps.
- 1Connect Outlook and Botsonic in Notis once.
- 2Create an automation to retrieve recent Botsonic conversations connected to each sent support message.
- 3Pick New Sent Message as the trigger.
- 4Choose a report channel and test with one real sent message.
Questions about this workflow
Does the workflow send another email?
No. It retrieves conversations and reports the result.
What if there is no matching conversation?
Notis can report that no matching conversation was found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Botsonic. A trigger fires from one place; an action lands in another.
Outlook triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Delete Starter Question
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Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Outlook and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Botsonic.