Cancel an Appointo booking from an approved webhook
Verified cancellation requests close the booking record immediately and consistently.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Why this helps
Cancellation approvals wait for someone to repeat the same update in Appointo.
- Shortens cancellation turnaround
- Reduces stale reservations
- Supports full or selected customer cancellation
Setup
Build it in a few focused steps.
- 1Connect Appointo once in the Notis portal.
- 2Create an automation and describe how approved webhook requests identify the booking.
- 3Tell Notis to verify booking details and cancel the full booking or selected customers.
- 4Choose a webhook trigger and select a report channel.
- 5Test with one real approved cancellation.
Questions about this workflow
Can it cancel only one attendee?
Yes, specify the attendee level when the request requires a partial cancellation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Appointo. A trigger fires from one place; an action lands in another.
Outlook triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Outlook and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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