Check SwaggerHub API definitions from OneDesk tickets
Give each technical support request the specification context it needs, without hunting through API tabs.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get JSON Definition
Tool to get the OpenAPI definition for a specified API version in JSON format. Use when you need to retrieve the complete API specification from SwaggerHub. Returns the OpenAPI/Swagger definition which includes paths, operations, schemas, and other API metadata.
Why this helps
A founder can lose the thread of a customer issue while switching between OneDesk and API documentation.
- Faster technical replies
- Less tab switching
Setup
Build it in a few focused steps.
- 1Connect OneDesk and SwaggerHub to Notis once.
- 2Create an automation in the portal and choose an incoming webhook trigger.
- 3Write a plain-language prompt to fetch the matching API definition and report the result to your support channel.
Questions about this workflow
Do I need to map ticket fields?
No. Describe the ticket context Notis should use in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Onedesk to Swaggerhub. A trigger fires from one place; an action lands in another.
Onedesk triggers
Swaggerhub actions
Add Access Control for Teams
Tool to assign access control roles to teams on a SwaggerHub resource. Use when you need to grant team permissions (OWNER, DESIGNER, CONSUMER) for APIs, domains, projects, or portal products.
Add Access Control for Users
Tool to assign access control roles to users on a SwaggerHub resource. Use when you need to grant user permissions (owner, designer, consumer) for APIs, domains, projects, organizations, teams, or portal products.
Delete Table of Contents Entry
Tool to delete a table of contents entry from SwaggerHub portal. Use when you need to remove a table of contents entry by its ID. Optionally supports recursive deletion of nested entries.
Get Access Control Users
Tool to retrieve the list of users assigned access control on a SwaggerHub resource. Use when you need to check who has access to an API, domain, project, organization, team, or portal product.
Get API Default Version
Tool to get the default version identifier of a SwaggerHub API. Use when you need to know which version is marked as default for an API. This returns only the version identifier; to get the full API definition, use the version with GET /apis/{owner}/{api}/{version}.
Get API Versions
Tool to retrieve a list of API versions for a specific API in SwaggerHub. Use when you need to get all versions of an API owned by an organization or user. Returns 404 if the specified API is not found or if the authenticated user does not have access to a private API.
Get Consumer Products
Tool to get a list of products that are visible to the consumer in a SwaggerHub portal. Use when you need to retrieve products from a portal, including both accessible and inaccessible products. This endpoint does not require authentication.
Get API Definition
Tool to get the OpenAPI definition of a specified API version from SwaggerHub. Use when you need to retrieve the complete API specification including endpoints, schemas, and documentation for a specific API version.
Connect any two apps with Notis in the middle.
Not just Onedesk and Swaggerhub. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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