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Notis

Check SwaggerHub API definitions from OneDesk tickets

Give each technical support request the specification context it needs, without hunting through API tabs.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get JSON Definition

Why this helps

A founder can lose the thread of a customer issue while switching between OneDesk and API documentation.

  • Faster technical replies
  • Less tab switching

Setup

Build it in a few focused steps.

  • 1Connect OneDesk and SwaggerHub to Notis once.
  • 2Create an automation in the portal and choose an incoming webhook trigger.
  • 3Write a plain-language prompt to fetch the matching API definition and report the result to your support channel.

Questions about this workflow

Do I need to map ticket fields?

No. Describe the ticket context Notis should use in your prompt.

When this happens · Trigger

Do this · Action

Assign access roles to teams for a resource.

Supported Triggers and Actions

Notis builds workflows that link Onedesk to Swaggerhub. A trigger fires from one place; an action lands in another.

Onedesk triggers

Swaggerhub actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Access Control for Teams

Assign access roles to teams for a resource.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Access Control for Users

Assign access roles to users for a resource.

ActionInstant

Delete Table of Contents Entry

Deletes a SwaggerHub portal contents entry; a success response may not mean it was deleted.

ActionInstant

Get Access Control Users

View the users who have access to a resource.

ActionInstant

Get API Default Version

Find the default version of an API.

ActionInstant

Get API Versions

Retrieve the versions of an API.

ActionInstant

Get Consumer Products

Lists products visible to a consumer in a SwaggerHub portal; a 404 returns an empty list.

ActionInstant

Get API Definition

Retrieves a SwaggerHub API version definition; AsyncAPI definitions cannot be flattened.

ActionInstant

Connect any two apps with Notis in the middle.

Onedesk and Swaggerhub, or any other combination from 1,500+ integrations.

When this happens · Trigger

Do this · Action

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