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Log a HubSpot engagement from every Jira issue update

When an issue moves from in progress to done, the customer waiting on it deserves an updated record. Notis notices the change in Jira and logs an engagement in HubSpot, so anyone opening the account can see exactly where things stand.

Trigger

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

Action

Create email

Creates a new email engagement record in hubspot, requiring portal-specific `properties` (e.g., `hs timestamp` as a utc millisecond timestamp), and that association `to id`s and `associationtypeid`s are valid and existing.

Why this helps

Delivery progress happens in Jira while the customer record in HubSpot stays frozen, so follow-ups are based on stale information.

  • Customer timelines reflect real delivery progress
  • Support answers status questions without pinging engineering
  • No one has to hand-log updates onto the account
  • Context stays put so you switch tools less often

Setup

Build it in a few focused steps.

  • 1Connect Jira and HubSpot to Notis once in the portal.
  • 2Open your portal link and start a New Automation.
  • 3Describe it plainly: when a Jira issue is updated, log an engagement on the related HubSpot record.
  • 4Pick the Updated Issue trigger for your project and choose your run-report channel.
  • 5Change the status of one test issue and confirm the engagement appears in HubSpot.

Questions about this workflow

Does adding a comment trigger this?

No. The Updated Issue trigger fires on field changes like status or assignee, not on comment activity.

Do I map which HubSpot record gets the engagement?

No mapping screens. You tell Notis how the issue relates to the customer in plain language and it handles the rest.

Can I limit it to only status changes?

Yes. Say so in your instruction and Notis will interpret the update accordingly.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Hubspot. A trigger fires from one place; an action lands in another.

Jira triggers

Hubspot actions

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Add asset association

Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Add token to event template

Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Archive email

Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.

ActionInstant

Archive a batch of emails by ID

Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.

ActionInstant

Archive a batch of quotes by id

Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.

ActionInstant

Archive batch of companies by id

Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.

ActionInstant

Archive batch of contacts by id

Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.

ActionInstant

Archive batch of deals by id

Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Jira and Hubspot. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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