Mute the monitor when documented maintenance begins
When a maintenance issue is updated to show work has started, have Notis mute the identified Datadog monitor.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Mute Monitor
Mute a monitor in datadog. temporarily silences alerts from a monitor, which is useful during maintenance windows, deployments, or when investigating known issues to prevent alert fatigue.
Why this helps
A planned maintenance window can begin before someone remembers to silence the alerts tied to that work.
- Tie a monitor mute to a recorded maintenance status change.
- Reduce alert noise during documented maintenance.
- Keep the monitor identity traceable to the issue.
Setup
Build it in a few focused steps.
- 1Connect Jira and Datadog once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Ask Notis to mute the Datadog monitor named in a maintenance issue when its status is updated to indicate work has started.
- 4Pick Jira Updated Issue as the trigger and choose where run reports go.
- 5Test with one real maintenance issue and an identified monitor.
Questions about this workflow
Will this mute every monitor when any issue changes?
The instruction should limit it to maintenance issues whose update indicates work has started and that identify the monitor.
What happens when maintenance ends?
This workflow only mutes. You can create a separate workflow that unmutes a monitor when a Jira issue is updated to show maintenance is complete.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Datadog. A trigger fires from one place; an action lands in another.
Jira triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
New Project
Triggered when a new project is added in Jira
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Jira and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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