Cancel Subscriptions Without Opening Stripe
Customer churning? Tell Notis 'cancel subscription for [customer]' and it's done. End-of-billing-cycle or immediate—your choice.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Why this helps
A customer asks to cancel. You log into Stripe, find the subscription, decide on proration, and hit cancel. That friction makes you hesitate to immediately honor cancellation requests.
- Process cancellations instantly—no dashboard browsing
- Choose end-of-cycle or immediate cancellation per request
- Reduce friction in churn conversations with customers
- Every cancellation tracked in Stripe
Setup
Build it in a few focused steps.
- 1Connect Stripe to Notis.
- 2Create a webhook automation: 'When asked to cancel a subscription, find the customer by email, cancel at the end of their billing cycle, and confirm the cancellation date.'
- 3Set trigger to 'Webhook'.
- 4Pick your notification channel.
- 5Test: message Notis 'Cancel subscription for jane@example.com.'
Questions about this workflow
Can I cancel immediately instead of waiting for the billing cycle to end?
Yes. Update your prompt to 'cancel immediately' for instant cancellations, or keep 'end of cycle' as the default. You can override per request.
What about prorations or refunds?
Stripe handles prorations automatically. If you want a refund for unused time, mention it: 'Refund any unused portion.' Notis processes it.
Will the customer get a confirmation email?
Yes, Stripe sends automatic cancellation confirmations. You can ask Notis to send one from you as well if you prefer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Stripe. A trigger fires from one place; an action lands in another.
Hubspot triggers
Stripe actions
Contact Created Trigger
Contact Created Trigger
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Hubspot and Stripe. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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