Respond to Document Comments With WhatsApp List Menus
Feedback requires decisions. When someone comments on your Google Doc, Notis sends a WhatsApp list menu—Incorporate Feedback, Discuss with Author, or Reject—so you can respond quickly without re-reading the document or opening email.
Trigger
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Neurodivergent founders get paralyzed by feedback because responding requires re-reading, thinking, and deciding. The cognitive overhead prevents quick action.
- Respond to feedback quickly with predefined choices
- Reduce decision paralysis with structured options
- Keep document feedback moving forward without delays
- Log feedback decisions automatically for team visibility
Setup
Build it in a few focused steps.
- 1Connect Google Drive and WhatsApp to Notis.
- 2Create a new automation and tell Notis: 'When someone comments on a Google Doc, send me a WhatsApp message with their comment and a list menu: Incorporate Feedback, Discuss with Author, or Reject.'
- 3Set the trigger to 'Comment Added' and choose WhatsApp as the channel.
- 4Test by leaving a comment on a shared Google Doc and verify the WhatsApp list menu appears.
- 5Customize the feedback options or recipients in your automation prompt if needed.
Questions about this workflow
Can I customize the feedback choices?
Yes. Replace the default options with your own feedback workflow steps in the automation prompt.
Does my decision get documented in the Google Doc?
Yes. When you select a feedback option, Notis can post your decision as a reply in the comment thread.
Can I add additional context in my response?
Absolutely. After selecting a list option, you can send a follow-up WhatsApp message with your reasoning, and Notis posts it as your reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Drive to Whatsapp. A trigger fires from one place; an action lands in another.
Google Drive triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
File Created
Triggers when a new file is created in Google Drive.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted in Drive.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
File Shared (Permissions Added)
Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
File Updated
Triggers when a file's metadata or content changes in Google Drive.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Google Drive Changes
Triggers when changes are detected in a Google Drive.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Google Drive and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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